CCC -- Services Offered

Case Management
Emergency Services
Medical Services
Outpatient Services
Psychiatric Services
Psychosocial Rehabilitation
Residential Services
SASS Services
Senior Services
Substance Abuse Services

How much will it cost?

Case Management

Case Management services help to improve consumer functioning in the least restrictive environment and increase consumer involvement in the community. Services are provided based upon an ongoing assessment of needs at varying levels of intensity. A variety of services are provided to help monitor, stabilize and maintain the consumer in the community.

Emergency Services

Emergency services assists adults experiencing psychiatric crises by helping to de-escalate the situation through crisis counseling, mobilizing the consumer’s natural support systems such as family members, and/or referral and linkage to community resources and services.

Telephone, office and/or mobile outreach crisis services are provided 24 hours a day, 7 days a week.

If you or someone you know is experiencing a crisis, please call (618) 465-4388.

Medical Services

Services are provided by either Licensed Practical Nurses, a Registered Nurse or by a dietician and include TB testing and reading, coordination of prescription and laboratory services, dietary consultation and occupational health services to CCC employees. Medical services helps consumers manage their psychiatric or medical illnesses by providing individual or group education about their medications or mental health illnesses.

Outpatient Services

The Outpatient program provides therapy to adults, children and adolescents with a wide variety of mental health needs. We use a brief, strategic and solution based therapy to decrease symptoms of distress, to help return people to a higher level of functioning and to improve the quality of our consumer’s lives. The emphasis is on group therapy. Groups address some of life's most stressful issues.

Outpatient therapists have a master’s degree and are licensed or license eligible in the State of Illinois. They actively refer consumers to additional professional services at CCC or in the community, including support groups.

Outpatient counselors have a master’s or bachelor’s social services degree. They work with children whose issues may be best addressed in the community. Consumers may be seen at school or in other community based sites. Individual, group and family sessions are used to work with children and their families.

Psychiatric Services

Services are provided by a staff psychiatrist to consumers during regular week day hours. Consumers participate in an initial evaluation, which is reviewed on an annual basis. Consumers are assessed for medication needs including the administration of medications, medication education and medication monitoring. Medical Services staff work with the psychiatrist in the referral to and follow-up of medical laboratory work as directed by the psychiatrist.

Psychosocial Rehabilitation (PSR)

The Pathways program is a psychosocial rehabilitation program providing individual and group services to seriously and chronically mentally ill consumers. The Pathways program focuses on long-term recovery, helping consumers to become more self-sufficient and independent.

Supported Employment services are also provided to consumers. Staff provide on-the-job training and support to help consumers develop and maintain work skills and manage changes in the work environment.

Residential Services

Residential services to chronically mentally ill males are provided through three group homes. The group homes provide highly structured, intensive treatment in an environment less restrictive than a hospital setting. Services include psychiatric treatment, medication education and compliance training, counseling services, independent living and other life skills.

The Main Street Group Home is a 24-hour supervised home setting for eight adult males with histories of frequent psychiatric hospitalization.

Holland Avenue Group Home is a 24-hour supervised setting for six adult males with histories of frequent hospitalizations and challenging behaviors that have prevented or interfered with placement in other community settings. Two respite beds for consumers recently discharged from Alton Mental Health Center that have not finalized stable housing are also provided at Holland Avenue.

The State Street Group Home offers a 24-hour supervised setting for six adult females with serious mental illness. State Street opened in October 2003.

Screening, Assesment and Support Services (SASS)

SASS is a program for youth in Madison County 17 and under who are at risk of psychiatric hospitalization or loss of placement due to their mental health issues.

Tto access SASS services you must call the

CARES hotline at (800) 345-9049

CARES workers will ask questions to determine the severity of the child's circumstances. If they believe a screening is necessary, CARES will then contact CCC to provide crisis assessment services.

SASS also utilizes other services in the community to prevent the hospitalization of the youth.

Senior Services

Comprehensive assessment, consultation and treatment services are provided to residents of Madison County who are 60 years of age or older. Services are provided in cooperation with the Illinois Department of Aging, Southwestern Illinois Visiting Nurse Association and Chestnut Health Systems. Referrals of seniors may come from the consumer, family members, senior centers, physicians, or hospitals.

Services including support and counseling with the consumer or their family, crisis intervention and referral and linkage to other community supports are provided to help the senior consumer continue to live in the community in the least restrictive environment.

Substance Abuse Services

Substance abuse services available at CCC include Methadone Maintenance Treatment (MMT) and drug-free treatment. The MMT program is a risk-education model that helps to decrease the high risk behaviors of substance users. Daily dosing of Methadone is available for the consumer in the MMT program. A physician supervises the treatment and medical needs of MMT consumers.

Individual and group services are available to all consumers in substance abuse services. Relapse prevention, coping skills and recovery issues are some of the topics addressed in these services.

Services to Federal Aftercare consumers are provided in both the Substance Abuse and Outpatient programs. Individual, family or group therapy is provided to Federal parolees to aid in their re-integration to the community and prevent further legal difficulties.

Costs for Services

Fee assessments are necessary to determine how the costs of providing services to the community will be supported. Consumers are asked to bring to their first appointment proof of income (check stubs, tax returns, SSI award letters etc) and any Medicaid, Medicare or insurance information. A short interview with a consumer account representative will take place to discuss fees for services. A sliding fee scale is available when no third party coverage exists. No one is denied service based on an inability to pay.

Consumer Fees

A discounted fee is offered for most services to those consumers without Medicaid, Medicare or private insurance. The sliding scale is a form of financial assistance to those who are unable to pay the full cost of service.
Once eligibility for financial assistance is identified, proof of income and family size is required so that fees may be assessed appropriately using the sliding fee scale.

Illinois Medicaid

Upon proof of eligibility, Illinois Medicaid is billed the full cost for covered services.
If services are paid by Medicaid, the consumer is not subject to any out-of-pocket costs.
In the event Medicaid eligibility ceases, the consumer will be assessed a fee based on the sliding scale.

Medicare Part B

Upon receipt of a signed assignment of benefits and copy of the Medicare card, Medicare is billed the full cost for covered services.
Consumers are required to pay the appropriate Medicare co-pays and deductibles.

Private Insurance

With permission from the consumer, coverage is verified by contacting the insurance company.
Upon receipt of a signed assignment of benefits and copy of the insurance card, the insurance is billed the full cost for covered services.
Consumers are billed appropriate co-pays and deductibles after the insurance is billed and responds. An estimate, when available, of the out-of-pocket cost will be given to the consumer at their first appointment. This portion is subject to change upon determination by the insurance company of amounts payable.